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Gurkerl.at Online Supermarket

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Frequently asked questions

When will my order arrive?
As soon as you enter your address, you'll see all available delivery windows – often within 3 hours. When ordering, you choose your delivery window to the exact 15 minutes.
How much is the delivery fee?
Your first delivery is free – no matter how big your order is. After that, the delivery fee depends on your order value and the delivery window. From an order value of €79, delivery is free; only 15-minute windows cost extra. You'll see the exact amount before you order.
Do I have to reach a minimum order value?
Yes, the minimum order value is €39. You will reach it quickly: whatever usually ends up in your trolley at the store, you simply order from home instead.
And if something isn't fresh?
Then you get your money back – no questions asked. Report the item in your order details within 72 hours of delivery under “Report item”.
Do you deliver to my flat door?
Yes, our Gurkerl couriers carry everything to your flat door – even without a lift. We take your empties – deposit bottles, cans and crates – with us right away, and you get the deposit back as Gurkerl credits.