100% Satisfaction Guarantee

Yes, we mean it exactly like that! Your entire shopping experience at Gurkerl should make you 100% happy. If that's not the case, for whatever reason - the delivery was late, a banana was too crooked... - just let our customer service know and we will refund your purchase amount in the form of credits, no questions asked.

We always want to deliver truly unusual products in the best quality. That's why we always take a close look at the items from our suppliers before they make it to our Gurkerl shelves or end up in your shopping bag. This is the only way we can ensure the quality and freshness that meet our standards and your expectations.

However, if it happens that your delivery contains a defective product, you can easily report it within 72 hours of delivery in your customer account. You only need a few clicks for this. The value of the goods will be immediately refunded in the form of credits – no questions asked.